My Experience & Skills
Resume
Product Designer & UX Strategist with 8+ years building human-centered digital products across fintech, healthtech, and e-commerce.
Experience
Senior Product Designer
2022 – Present
Nova Financial · San Francisco, CA (Hybrid)
- Led end-to-end design of a mobile investing dashboard, increasing DAU by 34% within 3 months of launch.
- Built and scaled a design system (200+ components) adopted across 5 product teams.
- Ran 40+ moderated usability sessions to identify and resolve critical onboarding drop-off points.
UX Designer
2019 – 2022
Healio Health · Remote
- Redesigned patient portal reducing support ticket volume by 22% in the first quarter post-launch.
- Collaborated with clinical staff to translate complex medical workflows into intuitive interfaces.
Junior UX Designer
2017 – 2019
Shopwave · New York, NY
- Designed checkout and product discovery flows for a D2C e-commerce platform with 2M+ monthly users.
- Conducted competitive audits and presented findings to C-suite stakeholders.
Education
M.S. Human-Computer Interaction
2015 – 2017
Carnegie Mellon University · Pittsburgh, PA
B.A. Graphic Design
2011 – 2015
University of Texas at Austin · Austin, TX
Skills
Design & Research
- User Research & Usability Testing
- Interaction Design & Prototyping
- Design Systems
- Information Architecture
- Accessibility (WCAG 2.1)
Tools
- Figma / FigJam
- Maze & UserTesting
- Notion, Jira, Confluence
- Framer, Webflow
- Basic HTML & CSS
Soft Skills
- Cross-functional collaboration
- Stakeholder communication
- Facilitation & workshopping
- Mentorship
Contact
- 📧 alex@rivera.design
- 🔗 linkedin.com/in/alexrivera
- 📍 San Francisco, CA