My Experience & Skills

Resume

Product Designer & UX Strategist with 8+ years building human-centered digital products across fintech, healthtech, and e-commerce.

Experience

Senior Product Designer

2022 – Present

Nova Financial · San Francisco, CA (Hybrid)

  • Led end-to-end design of a mobile investing dashboard, increasing DAU by 34% within 3 months of launch.
  • Built and scaled a design system (200+ components) adopted across 5 product teams.
  • Ran 40+ moderated usability sessions to identify and resolve critical onboarding drop-off points.

UX Designer

2019 – 2022

Healio Health · Remote

  • Redesigned patient portal reducing support ticket volume by 22% in the first quarter post-launch.
  • Collaborated with clinical staff to translate complex medical workflows into intuitive interfaces.

Junior UX Designer

2017 – 2019

Shopwave · New York, NY

  • Designed checkout and product discovery flows for a D2C e-commerce platform with 2M+ monthly users.
  • Conducted competitive audits and presented findings to C-suite stakeholders.

Education

M.S. Human-Computer Interaction

2015 – 2017

Carnegie Mellon University · Pittsburgh, PA

B.A. Graphic Design

2011 – 2015

University of Texas at Austin · Austin, TX

Skills

Design & Research

  • User Research & Usability Testing
  • Interaction Design & Prototyping
  • Design Systems
  • Information Architecture
  • Accessibility (WCAG 2.1)

Tools

  • Figma / FigJam
  • Maze & UserTesting
  • Notion, Jira, Confluence
  • Framer, Webflow
  • Basic HTML & CSS

Soft Skills

  • Cross-functional collaboration
  • Stakeholder communication
  • Facilitation & workshopping
  • Mentorship

Contact

  • 📧 alex@rivera.design
  • 🔗 linkedin.com/in/alexrivera
  • 📍 San Francisco, CA